ATM Industry News & Events

POSTED ON MAY 15, 2018

TLS 1.0 or Lower


The PCI Council has pushed back the date for the dead period of TLS 1.0 or lower. The new deadline is June 30, 2018. Your ATM machine can still communicate if it is currently running on TLS 1.0 but you should start considering a solution now so that you are not causing a violation or putting your ATM at risk. To be compliant, PCI is suggesting you upgrade your SSL/TLS to 1.2.

Transport Layer Security (TLS) is a cryptographic protocol used to establish a secure communications channel between two systems.  It is used to authenticate one or both systems, and protect the confidentiality and integrity of information that passes between systems.

In order to fix the problem, you must first determine what type of communication you are using for your ATM machine. Most ATMs are setup with either a cellular router or by using a hardline with a CAT5 cable that directly connects to an existing wireless router. If you do not know, you should call your ATM or internet provider.

Convenience ATMs and the tech support we provide is capable of helping you get past this issue. One of our experienced technicians can walk you through the process over the phone. If you have received a letter or email from a PCI Compliance department in the past few months you should act now. Don’t risk your ATM machine being shut down.

If you need assistance or have any general questions on getting your ATM machine updated, call us at 1-877-624-2867.